Introduction

Welcome to Whisimo ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our SAAS service.

By using Whisimo, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Registration Information

When you register for our service, we collect your email address, name, and password. This information is necessary to create and manage your account.

Business Details

We collect basic business details to display on your WhatsApp profile, enhancing your business's visibility on the platform.

WhatsApp Mobile Numbers

We store WhatsApp mobile numbers to facilitate message delivery for our clients. This information is essential for the functioning of our service.

Message Reports

We collect and store delivery and seen reports of messages sent through our platform to provide transparency and performance tracking for your business communications.

Payment Information

If you purchase any of our services, we collect payment details such as credit/debit card information, billing address, and payment method. This information is processed by third-party payment processors, and we do not store any payment details on our servers.

Log Data

When you use Whisimo, our servers automatically log information such as your IP address, browser type, device information, pages viewed, and the date and time of your visits. This information helps us monitor usage, improve our services, and ensure security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our website. Cookies help us improve user experience by remembering your preferences and enabling certain features, such as keeping you logged in. You can manage cookie settings in your browser.

Geographical Information

Whisimo is based in India, and your data is processed in accordance with Indian laws.

Data Usage and Purpose

We use the collected information for the following purposes:

• Account Management: To manage your account and provide access to our services.
• Profile Display: To display basic business details on your WhatsApp profile.
• Message Delivery: To facilitate the delivery of messages via WhatsApp.
• Security and Monitoring: To monitor the use of our services, prevent fraud, and ensure compliance with our terms of service.
• User Analytics: To analyze how users interact with our services and improve the overall user experience.
• Message Performance Tracking: To track the status of sent messages, including delivery and read receipts.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information under the following circumstances:

• Service Providers: We may engage third-party service providers to assist with various aspects of our service, subject to strict data protection obligations.
• Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal requests.

Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and Correct Your Information: You can access and correct inaccuracies in your personal information by logging into your account.
• Opt-Out: You can opt-out of marketing communications by following the instructions provided in such communications.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at  support@whisimo.com.